We are excited to interview Scott Brown, an experienced Business Development Director for Project Made Easy. In this interview, Scott talks about “Searching for Excellence in Operations Through AI” including his vision and experience with implementing Powow in his working team.
Scott Brown is a Business Development director for Project Made Easy, a Microsoft Technology Service Partner. For the past fifteen years, Scott has been working with customers to gain business value and insights leveraging technology solutions.
Scott explained that one of the biggest challenges in operations is the bandwidth and capital limitations to deploy full force upgrades on the latest technology. We have to be cognizant to demonstrate the tangible benefits of a new solution. There is definite fatigue because we want to work and resolve the issues, but at the same time, we could be sitting in meeting after meeting with few tangible results. He highlights that the key to successful meetings in deployments is to figure out required participants as well as to clearly define the agenda.
He shares that Powow provides extensive solutions around meetings. It provides a great opportunity to make meetings more purposeful and it definitely allows us to empower people to figure out what's being discussed in a meeting across the working team including team members that did not participate.
He continues to explain that using Powow has allowed them to cut back the number of meeting participants by 25 percent allowing more time for team members to focus on other work. Another huge benefit is that Powow has also allowed Scott’s team to shorten the meeting time by 10 - 15 minutes.
His favorite Powow features are the auto-generated summaries and meeting minutes as they allow others who weren't in the meeting to quickly comprehend what was discussed.